Senior App Support Analyst — Payments (Hybrid)
About the role
Citi is seeking an experienced Application Support Senior Analyst to provide L2 production support for critical applications in a global environment. You’ll focus on incident resolution, system monitoring, and operational stability, collaborating with Tech Leads, developers, and external vendors.
The role emphasizes strong troubleshooting, incident management, and the ability to perform under pressure in a fast-paced setting, with a hybrid model up to 2 days home per week.
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