AI Support Analyst — Remote-First, Stock Options

Raylo

ScreenedRemote

Belfast City District, Northern Ireland

Posted 4 days ago

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About the role

Raylo in Belfast is hiring for an operations‑driven CX role at the crossroads of AI, support and product. You’ll own customer impact end to end, triage escalations, and partner with teams to drive fast, accurate resolutions and better experiences.

You’ll work with Intercom, Customer.io and Looker, build automated workflows, maintain Help Centre content and lead CX projects. This is a high‑energy, data‑driven role in a fast growing fintech that values curiosity, reliability and clear

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