Centre Operations Manager

Carlingford Adventure Centre Limited logo
Carlingford Adventure Centre Limited
ScreenedFull TimeJust posted
carlingford
Posted 1 day ago
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About the role

Lead one of Ireland's most unique tourism, hospitality and adventure operations.


Carlingford Adventure Centre, Skypark Carlingford and Carlingford Holiday Homes are seeking an experienced Attraction Manager to join our Senior Leadership Team.

This is a rare opportunity to take operational leadership of a diverse, high-volume tourism business spanning adventure activities, hospitality, accommodation, events and visitor experiences.


Reporting directly to the General Manager, you will play a key role in leading performance, developing teams, maintaining exceptional guest experiences and helping shape the future growth of the business.


About the Business

Carlingford Adventure Centre, Skypark Carlingford and Carlingford Holiday Homes welcome more than 50,000 guests annually and are recognised as one of Ireland's leading adventure tourism destinations.


The operation includes:

50,000+ annual visitors
40+ adventure activities
336 guest beds
Catering for up to 450 guests per sitting
School tours, family breaks, corporate programmes and international groups
Festivals, events and seasonal attractions

This is a substantial operational leadership role with responsibility across multiple departments and business units.


The Role


You will lead and support managers across activities, hospitality, accommodation, housekeeping, retail, guest services and maintenance, ensuring high standards of safety, service delivery and operational performance.


Key responsibilities include:

Leading day-to-day operations across multiple sites
Supporting and developing departmental managers and supervisors
Driving operational excellence and guest satisfaction
Managing staffing, rotas and operational resources
Monitoring budgets and commercial performance
Maintaining strong health, safety and compliance standards
Supporting the successful delivery of major events and programmes
Acting as Duty Manager as part of the leadership rota


About You


You are an experienced operational leader with the ability to manage complex, customer-focused environments and inspire high-performing teams.


You will ideally bring:

5+ years' management experience in hospitality, tourism, leisure, visitor attractions, holiday parks, outdoor education or similar sectors
Experience leading managers and multi-disciplinary teams
Strong commercial awareness and operational judgement
Experience managing budgets, resources and staffing
Excellent leadership and communication skills
A hands-on approach and willingness to lead from the front


Adventure industry experience is welcome but not essential.


What We Offer


Salary from €55,000 per annum
Performance-related bonus of up to €10,000
Full-time permanent employment
Senior Leadership Team position
Direct reporting line to the General Manager
Professional development opportunities
Team activity benefits
Relocation support, including potential access to a 3-bedroom house in Carlingford, subject to availability
Long-term career progression opportunities within a growing tourism and adventure group


This role offers the opportunity to make a genuine impact within a growing business and build a long-term leadership career within McArdle Adventure Group.


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