CX & CRO Lead: Optimize Journeys & Conversions

DR. MARTENS is seeking a CX / CRO Manager to join their Customer Experience Team in Greater London. This role is pivotal in driving consumer-centered strategies that enhance the overall DM experience through optimizing digital customer journeys.

You will analyze and lead A/B testing, translating insights into actionable strategies, while working closely with cross-functional teams to ensure effective delivery and governance of initiatives.

The position offers hybrid working, a welcome pair of Docs, generous discounts, and benefits like private healthcare and 25 days of annual leave.