Customer Experience Team Lead - Lounge & Events
About the role
Office Angels in Edinburgh City Centre is seeking a proactive Customer Experience Team Leader to oversee the day-to-day operations of a busy lounge, lead a front-facing team and promote the organisation's services. You will coordinate staffing, events and engagement activities to deliver exceptional customer experiences.
Ideal candidates have supervisory experience, strong organisational and communication skills, and a passion for customer service.
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