Product manager

Job title: Product Manager - Customer App Contract: 6 Months Location: London (Hybrid - 3 days onsite; X2 days remote) The Role We are looking for an experienced Product Manager with strong app experience to support the ongoing development and optimisation of a large-scale customer-facing retail app used by millions of users. Working within a Digital Product team, you will partner closely with engineering, design, and business stakeholders to deliver new features, enhancements, and improvements across the app. You will play a key role in shaping product initiatives, prioritising delivery, and ensuring high-quality digital experiences for customers. This is a hands-on contract role suited to a Product Manager who can quickly embed into an established team, take ownership of product initiatives, and deliver value in a fast-paced environment. Please note: Candidates must have a minimum of 3 years' Product Manager experience working on a customer-facing app. Experience within retail or consumer digital products is highly desirable. What You'll Be Doing Managing product initiatives across a customer-facing app Working closely with engineering teams, designers, and stakeholders to deliver new features and product improvements Defining product requirements and prioritising work within Agile delivery teams Translating customer and business needs into clear product outcomes Managing product backlogs, roadmap priorities, and feature delivery Supporting the evolution of digital loyalty and customer engagement features Improving digital customer journeys across key retail experiences Monitoring product performance and identifying opportunities for optimisation Key Product Areas You will support product initiatives across several areas of the app, including: Food Retail Experience Enhancing digital experiences connected to food services and improving customer journeys. Loyalty & Customer Engagement Driving improvements to the digital loyalty experience and increasing customer engagement. Fashion & Beauty Digital Experience Supporting the development of fashion and beauty journeys within the app. What We're Looking For Required Minimum 3 years' Product Manager experience delivering customer-facing mobile apps Experience working closely with engineering and design teams Strong stakeholder management and communication skills Experience delivering products within Agile environments Ability to work autonomously and deliver quickly within contract roles Desirable Experience working within retail or eCommerce Experience with high-traffic consumer apps Exposure to loyalty platforms or digital engagement products