Pupil Administration Officer - Full-time/Part-time

Hours: Full Time: 9am – 5pm, Monday-Friday Occasional weekend and evening work required. Department: Academic Reporting to: Director (Academic) and Academic Deans (matrix management) Academic Administrators The Academic Administration Manager provides a lead role in providing administrative support, primarily to academic staff, but also to the broader VCAD community, including the student body. This role ensures the smooth running of academic programmes by supporting day-to-day administration, coordinating relevant schedules including timetables and managing records, and facilitating communication between departments, academic staff and students. The position demands exceptional organisational skills, a proactive approach, and the ability to work effectively in a dynamic student-centred environment. Academic Support Services Provide administrative support for senior academic management staff, including managing professional diaries, arranging and managing meetings, liaising with external Partners and other stakeholder and assisting with the administration of various Academic Department human resource matters. The post holder will assist Senior Academic Managers in the designing, recording, coordination and dissemination of teaching schedules and academic calendar events. Contribute to the facilitation of the recording, maintenance and analysis of student information and data, including attendance records, engagement metrics, module and programme Student Records and Data Management Maintain accurate and confidential student records, where appropriate, and in accordance with VCAD policies and GDPR. Use data management systems to generate and manage insights regarding timetables, staff reports and other appropriate coordination metrics. Act as the first point of contact for academic staff regarding basic academic queries and information. Liaise between departments, faculty members, and students to facilitate the exchange of information and updates on academic matters. Ensure accurate and timely communication of academic policies, deadlines, and announcements to students and staff. Assist, as appropriate, in organising and delivering academic-related events such as induction sessions, open days, graduation ceremonies, and academic workshops. Working alongside colleagues, coordinate appropriate operational aspects of VCAD’s academic delivery, such as room bookings, audio-visual requirements and resource management to help ensure the success of VCAD. Policy and Compliance Alongside senior Academic Management colleagues, ensure compliance with VCAD and our Partners’ policies and procedures, particularly regarding academic regulations and other essential regulatory responsibilities. Support and advise academic staff in implementing and adhering to these quality assurance processes. Manage day-to-day administrative tasks, such as maintaining office information systems and the management of lecturer and classroom availability. In collaboration with Senior Academic Manager/s the post holder oversee day to day timetable and classroom provision and coordinate with IT regarding technical needs. The holder of the Academic Administration post will have line management responsibility for the Academic Administration Officers assigned to them. Provide administrative support to Director (Academic) and Academic Deans as reasonably required. Proficiency in the use of appropriate data management systems such as Excel for scheduling, formatting, and report generation. (Experience of supervising staff, training and developing individuals and team building (E) Ability to analyse and solve problems with an appreciation of longer-term implications (E) Ability to utilise a range of digital platforms, in particular Microsoft Office / 365. (Knowledge of Academic Processes and Higher Education regulations in England. (A willingness to engage in Higher Education focused Professional Development (E) Annual leave (7.2 weeks including bank holidays) Workplace pension scheme. Company Sick Policy Statutory maternity/paternity pays. Career development opportunities Training and self-development opportunities. Gym membership discounts Retail discount schemes Cinema discounts Grocery discounts Cycle to work Financial wellbeing – personal debt advise. Financial wellbeing education