Leasing Associate

Leasing Associate, Stevenage SG1, £14ph

Passionate about people, sales and delivering exceptional customer experiences?

Join this vibrant residential property as a Leasing Associate and play a key role in creating an outstanding living experience for our residents!

In this fast-paced and varied role, you'll be the face of the community, conducting apartment viewings, converting enquiries into successful lettings, supporting resident events, and ensuring every interaction exceeds expectations. You'll work closely with residents, contractors, suppliers and colleagues to deliver seamless day-to-day operations and exceptional customer service.

Duties

Conducting property viewings and managing the full leasing journey
Building strong relationships with prospective and existing residents
Handling enquiries via email, webchat and in person
Supporting move-ins, move-outs and resident events
Maintaining accurate records and tenancy administration
Assisting with community inspections and ensuring high presentation standards
Delivering a welcoming front-of-house experience
Supporting resident satisfaction through prompt issue resolution
Attributes

Experience in sales, hospitality, customer service, leisure, reservations or a similar customer-focused environment
A confident communicator with excellent relationship-building skills
Strong organisational skills and attention to detail
A proactive, positive attitude with the ability to multitask
Comfortable using Microsoft Office and digital systems
A team player who thrives in a fast-paced environment and enjoys exceeding targets
This role is to start immediately to don’t miss out on this great opportunity