D365 System Owner

Role : D365 System Owner

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Location: City of London
Salary : up to £85,000
Day of week in the office : 1-2 days a week in the office
My client is going through a strategic CRM transformation moving to D365 as part of their wider enterprise systems modernisation programme. This is not a support role, it's a full system ownership role. You will take strategic and operational ownership of Dynamics 365 across marketing, membership, and operational teams - shaping how CRM delivers measurable business value across the organisation
Responsibilities/Experience
Own the CRM strategy, road-map and vision
Align platform development with organisational goals
Act as senior Business Relationship Manager for CRM
Manage and prioritise the backlog based on value
Hold stakeholders accountable for benefit realisation
Lead and develop a small in-house CRM team
If this role sounds of interest and you would like to know more do not hesitate to contact me on
Reasonable Adjustments:
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