Data Management Executive

As a CRM Executive, you will help enhance customer communications. Reporting to the CRM Manager, you’ll support CRM system setup and maintenance, ensuring marketing efforts are data-driven and fully integrated. If you're ambitious, analytical, and passionate about CRM and digital marketing, this could be the role for you. Triggered Communications: Review and improve the setup of automated communications across all brands. Performance Monitoring: Track CRM campaigns, ensuring accuracy and effectiveness. Data Analysis: Collaborate with the Analytics team to gain insights beyond basic metrics, linking data to customer segmentation. Manage the end-to-end process of promotional emails, from planning and creation to testing, deployment, and analysis. CRM Campaigns: Oversee CRM initiatives and establish relevant campaigns for our White Label brands. Cross-Functional Collaboration: Work closely with IT, Customer Service, and Marketing teams to ensure cohesive and effective communication strategies. Experience: Ideally 1+ years in a CRM or email marketing role with campaign management and data analysis experience. Technical Skills: Proficiency with email marketing platforms; knowledge of HTML and cross-device email testing is a plus. Strong numerical and analytical skills, with the ability to derive actionable insights from data. Ability to manage multiple projects, prioritise tasks, and meet tight deadlines. Proactivity: Self-starter with a passion for innovation and continuous improvement in the CRM space. Professional Growth: Gain hands-on experience in CRM strategy and develop your career within a dynamic company. Supportive Team: Join a collaborative team committed to excellence and continuous development.