Credit Control/Order Processor

Credit Control & Order Processor Due to internal promotion and company growth, our client is looking for a proactive and detail-oriented individual to join their team. This is a varied role combining credit control responsibilities with sales order processing and general team support. The successful candidate will be highly organised, able to manage multiple priorities, and committed to delivering excellent service both internally and externally. * Up to £27,000 (DOE) * Based in Leatherhead * Monday – Thursday, 9am – 5:30pm * Friday, 9am – 4pm Benefits: * 25 days holiday plus bank holidays * Car parking * Life Insurance after probationary period * Healthcare after 3 years’ service * Pension scheme * Opportunities for career progression Job Description: * Managing customer accounts and ensuring timely collection of outstanding payments * Chasing overdue invoices by phone and email in a professional manner * Allocating incoming payments and reconciling customer accounts * Resolving customer account queries efficiently and accurately * Processing customer orders accurately and within agreed timescales * Liaising with customers, suppliers, and internal departments regarding orders and deliveries * Maintaining accurate records and updating internal systems * Supporting colleagues across the wider team as required * Assisting with administrative duties and continuous process improvements Person Specification: * Previous experience in credit control, accounts administration, or order processing * Strong attention to detail and high levels of accuracy * Proactive approach with the ability to work on own initiative * Excellent communication and customer service skills * Strong organisational and time management abilities * Ability to work effectively as part of a team * Confident using Microsoft Office and internal systems/databases * Positive attitude with a willingness to support different areas of the business Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice! Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted. By applying for this vacancy, you accept Optima Recruitment Limited’s Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer