IT Manager - Oracle Simphony

IT Manager - Oracle Symphony Focus: POS / Inventory Management / Hospitality Salary: £60,000 - £70,000 Location: London - Hybrid This is an exciting opportunity to join a high-growth hospitality brand expanding rapidly across the UK. Technology sits at the heart of this business, not just in the back office, but across the entire operation. You'll be joining a well-invested IT function with real autonomy and influence, at a time of significant growth. As IT Manager, you'll report directly to the IT Director and lead a team of 3 IT Engineers. You'll take ownership of the organisation's Oracle estate, with a strong focus on Oracle Symphony (POS), acting as the key technical escalation point across both existing and newly launched sites. This is a fantastic opportunity to shape IT operations, bring structure to a fast-moving environment, and play a key role in supporting the business as it continues to scale. Key Responsibilities Lead, manage, and develop a team of 3 IT Support Engineers Own and optimise Oracle Symphony across a growing, multi-site estate Act as the senior escalation point for technical issues across all locations Identify recurring issues and implement long-term solutions Introduce and improve IT processes, structure, and repeatability Support a high-growth environment with new sites opening Enable the IT Director to focus on more strategic initiativesExperience Required Proven experience with Oracle Symphony (essential) Strong understanding of inventory management systems Experience working within a Microsoft technology environment Proven ability to handle senior-level IT support and escalations Background in hospitality, retail, or similar multi-site environments (e.g. restaurants, QSR, retail stores)What We're Looking For Comfortable working with a high level of autonomy and ownership Proactive, but also able to respond effectively in a reactive environment A strong communicator who can engage across all levels of the business Energetic, hands-on, and motivated to make an impactIf this sounds like the right opportunity for you, please apply with your CV and we'll be in touch with more details