Parking Manager

Our client is seeking an experienced Parking Manager for a contract role. The post will provide strategic and operational leadership for the Council's parking service, with a particular focus on contract management, parking enforcement, service improvement and the development of Controlled Parking Zones (CPZs).

Key Responsibilities:

Lead the strategic management, development and continuous improvement of the Council's Parking Service
Manage the parking contract, monitoring contractor performance, compliance, value for money and service delivery
Oversee parking enforcement, correspondence, back-office functions and related operational services
Lead the identification, development and implementation of new and existing Controlled Parking Zones in partnership with highways and transport teams
Provide professional advice to senior officers and elected members on parking legislation, policy, strategy and best practice
Manage complex parking income and expenditure budgets, delivering effective financial planning, savings and resource deployment
Develop service objectives, performance measures and improvement plans to enhance outcomes for residents, businesses and visitors
Lead, motivate and develop staff while building effective relationships with contractors, partners, residents and other stakeholders

Job Requirements:

Significant experience managing parking services or a closely related highways, transport or public realm service
Detailed knowledge of parking legislation, enforcement practices and the practical application of parking policy within a local authority
Strong experience in procurement, contract management and complex public sector service contracts
Experience managing complex budgets, income streams, performance targets and service improvement programmes
Understanding of local authority decision-making processes and the political interface with elected members
Excellent leadership, people management, negotiation and stakeholder engagement skills
Ability to interpret complex policy and legislative matters and present clear reports and recommendations to senior managers and elected members
Strong written, verbal, organisational, financial and ICT skills, with a relevant qualification or equivalent professional experience

Additional Information:

The role requires a flexible and decisive approach, with the ability to manage changing priorities and respond sensitively to complex public enquiries and casework. Occasional evening and weekend work may be required. A commitment to equality, diversity, health and safety, confidentiality and excellent public service is essential.
If you have senior parking management experience and the expertise to lead strategic service delivery, contract performance and CPZ development within a local authority environment, apply now