Front Office Duty Manager – Guest Experience Lead

Mount Royal Hotel Edinburgh by The Unlimited Collection

Screened

City of Edinburgh, Scotland

Posted 4 days ago

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About the role

Mount Royal Hotel Edinburgh by the Unlimited Collection is seeking a charming and engaging Duty Manager to uphold service excellence. You will report to the Assistant Front Office Manager and help deliver memorable experiences for guests in Edinburgh.

You will oversee front office operations, guest queries, bookings and safety procedures, support recruitment and performance management, and ensure smooth communication across departments to maximise guest satisfaction and hotel performance.

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About this listing

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