EL/PL Liability Claims Handler

Davies are looking to recruit an experienced Liability Claims Handler to join our Casualty team based in Stoke. Your role will be to provide a quality claims service on behalf of clients and pro-actively handle claims in accordance with the insurer’s claims handling philosophy. The team is responsible for handling liability claims on behalf of various insurers. Your role will be to provide a quality claims service on behalf of the insurer, handling EL/PL/Products claims from the cradle to the grave ensuring claims are handled on a proactive basis in accordance with the insurers claims handling philosophy. What will your day look like: * To establish if cover is in place for the claim. * To record all claims on the digital claims handling system. * To investigate all liability claims either from the desk or by instructing loss adjusters. * To make the decision on liability. * To negotiate settlement of the claim. * To ensure compliance with all legal timescales and client SLA’s. * To build relationships with external clients and stakeholders. * Experience of policy wording and terms and conditions. * Knowledge of insurance and the insurance market. * Knowledge of how to value an injury claim. * Knowledge of reserving philosophies. * Knowledge of Civil Procedure Rules and the Claims Portal Knowledge and Abilities: This role would suit candidates who have experience in handling any type of injury claims and have experience of working in an insurance and/or legal environment would be expected Other desirable attributes include: * Good communications skills at all levels * Excellent customer service. * The ability to work as part of a team. * Must be able demonstrate adaptability and flexibility. * Good planning and organisational skills. * Good IT skills