E-Commerce Executive (Permanent, Part Time)

Our founder Susie had the idea for our much-loved playmats whilst looking for a playmat that did not compromise on her home style, on her children’s safety, or on her time. As a D2C brand operating online, our website is key to our customer journey, and ultimately our success. This role offers an exciting opportunity to someone who relishes anything to do with ecommerce and websites, who enjoys the fast pace of an ever-changing retail landscape, and likes to take ownership over their job responsibilities. Being able to switch between methodical and organised administration to contributing seeking opportunities for growth. Shopify, SEO, CRO and customer journeys will be their daily joy. As an Ecommerce Executive, you will join a team where your role is vital to the success of the global ecommerce channels. You will be responsible for the creation, publishing, merchandising and optimisation of all digital content across our ecommerce channels. You will work closely with all departments including marketing, merchandising, operations, and customer service to prioritise web development projects This an exciting opportunity to further enhance your existing experience in a successful brand. This role is ideal for someone who has a strong knowledge of web and retail is keen to learn and progress within e-commerce. Website Management Day to day management of the websites using Shopify, including the set up and management of all products across international markets, ensuring all sites are kept up to date with correct copy, translations, images, pricing, metafields etc Determine, plan and manage visual merchandising, copy, product collections and setting appropriate stock for new product launches. Planning and executing on site promotions, managing the discounting and pricing strategy. Planning and delivering on all things digital for new product launches and campaigns, including optimised asset creation and compelling + optimised landing pages. Proactively making trading actions to support performance trends and pockets of stock Responsible for third party merchandising, including product set up, creation and delivery of assets. Responsible for managing Shopify apps, add ons and other sales channels such as Shop app. Scope necessary development work and manage web development agency on workflow, prioritise bug fixes, site optimisation and new web features and liaise with the team on website needs. Work with the wider team on projects that require website integrations such as CRM (Klaviyo), affiliate programmes and refer-a-friend platforms. E-commerce Development Monitor website performance and optimise for functionality and user experience Copy and content creation, including maximising SEO and key word potential and following SEO best practices. Working closely with the team to identify growth opportunities to drive new customer acquisition Design and test landing pages for product launches, marketing channels, pricing tests and customer cohorts to increase conversion rates Monitor e-commerce trends in the UK, EU and US and customising the website per territory Reporting on performance, opportunities and comparable market 2-3 years Shopify experience working as an e-commerce executive at a D2C brand ~ Data is your friend – you find it easy to use insights to back-up your instincts and are proficient in e-commerce tools such as Shopify, Google Analytics, heat mapping etc ~ You’ll be comfortable working as a one-man-band or playing your part in a team. ~ having multiple projects on-the-go is the kind of thing that gets you out of bed in the morning. ~ This role sits across both the Marketing and Operations team, so is a pivotal role that gets exposure to lots of projects. ~ We are a small business and work together to be the best we can be. This could mean anything from assisting on photoshoots, getting stuck into creating graphics, assisting at events or just generally lending a hand. Salary: to be discussed depending on experience, within the range £28-33K FTE. Contract: Permanent position Attendance: Your work will be mainly remote with regular in person meetings based in London. Flexible working practices: part time 30 hours per week Monday-Friday between 8-6pm We would require some flexibility in return to ensure coverage for launches and any seasonal/campaign activities Holiday entitlement: 25 working days and bank holidays, pro rata. Additional Pension contributions above statutory regulations. Staff discount programme Please note a pre-requisite to this role is e-commerce and Shopify experience. Please email your CV, cover letter and any questions or queries to our Head of Marketing  Lorna@totterandtumble.co.uk.