Project Manager - Service Transition

Contract Project Manager

While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.
- IT Service Transition Location: North East/Yorkshire Day Rate: Competitive We're looking for an experienced Contract Project Manager to lead a high-profile IT Service Transition as part of a wider transformation programme.

This role sits at the heart of a move to a multi-supplier operating model, ensuring services are transitioned smoothly, safely, and with minimal disruption to the business.

This is a delivery-focused role where you'll take ownership of transition planning, supplier coordination, and readiness into BAU.

What you'll be doing: Own and deliver the end-to-end service transition plan across multiple suppliers Manage transition waves, dependencies, milestones, risks and issues Coordinate incumbent and incoming suppliers within a structured SIAM environment Drive clear governance, reporting, and stakeholder engagement at all levels Ensure services meet acceptance criteria across people, process, technology and data Oversee knowledge transfer and asset handover between suppliers Align processes and tooling, including ITSM platforms such as ServiceNow Ensure a controlled, low-risk handover into BAU operations What we're looking for: Proven track record delivering complex IT service transitions in multi-supplier environments Strong understanding of ITIL service management and transition principles Experience across outsourcing, insourcing, or supplier restructuring programmes Ability to manage xwzovoh multiple workstreams or transition waves simultaneously Strong stakeholder management across technical, commercial, and business teams Experience working within SIAM or service integration models Familiarity with governance frameworks, RAID management, and structured reporting Experience with enterprise ITSM tools, ideally ServiceNow Background in regulated or complex environments is advantageous Relevant PM qualifications such as PRINCE2, APM, or PMP