Billing Team Manager

Robert Half Accountancy & Finance are partnering exclusively with an established and growing healthcare services organisation in seeking an experienced Billing Manager to lead its billing function (of 4 staff) and drive operational excellence across invoicing and revenue processes in a large, wider UK Finance team.

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This is an exciting opportunity for a hands-on Supervisor or Manager with strong billing, process, data and stakeholder management experience to join a collaborative finance environment supporting essential healthcare operations across the UK.
The Role
Reporting to the Revenue & Payables Manager, you will lead and develop the Billing Team, ensuring accurate, timely, and compliant billing across multiple operational service lines.
You will play a key role in improving billing accuracy, streamlining processes, enhancing data quality, and reducing the time from service delivery through to invoicing.
This role offers hybrid working, with occasional travel to operational sites for key meetings and projects.
Key Responsibilities
Lead and manage the Billing Team to deliver accurate and timely invoicing
Oversee end-to-end billing processes across NHS and private service pathways
Ensure billing activities align with contractual and month-end reporting deadlines
Drive continuous improvement in billing controls, systems, and data quality
Support automation initiatives and standardisation of processes
Maintain robust pricing controls, including inflationary uplifts
Work closely with Finance, Operations, Commercial, and Data teams to resolve billing issues and improve upstream processes
Support implementation of billing processes for new contracts and service lines
Deliver month-end KPIs, reporting, and performance metrics
Develop team capability through coaching, performance management, and cross-training
About You
The successful candidate will be an experienced billing or revenue professional with proven leadership capability and a strong understanding of end-to-end billing operations, work-flow complexities and data management.
You will also have:
Previous experience managing and developing teams
Strong organisational and stakeholder management skills
Excellent attention to detail and commitment to quality
Experience driving process improvement and operational efficiency
Confidence working with billing systems, data processes, and reporting tools
The ability to manage competing priorities in a fast-paced environment
Strong communication skills with the ability to influence at all levels
What's on Offer
Hybrid working model
Opportunity to join a growing and purpose-driven organisation
Collaborative and supportive working culture
Career development and progression opportunities
If you are an experienced Billing professional looking for your next Team-management opportunity, we'd love to hear from you.
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