IT support Apprentice

An IT support company in the East Midlands based in requires an IT Support Apprentice to join their talented team. As an Apprentice, you will gain hands-on experience delivering technical support to clients. You’ll learn how to install, maintain, and troubleshoot hardware and software systems while developing your customer service and problem-solving skills. KEY DUTIES – * Assist in the installation, configuration, and maintenance of desktops, laptops, tablets, printers, and networking equipment. * Respond to support tickets and escalate complex issues to senior engineers when needed. * Support customers with software installations, updates, and troubleshooting (e.g., Windows, Office 365, antivirus, school MIS systems). CANDIDATE REQUIREMENTS * Communication skills * Attention to detail * Organisation skills * Positive attitude * Willingness to learn * Team Player * Hard-working * Motivated