Operations Manager

Are you an experienced Operations Manager / Logistics Manager with experience of managing 3PL partners across Europe and the USA? A well established manufacturing business in Stoke on Trent are looking for someone to manage their Warehouse operations, Demand Planning as well as continuous improvement within this function. Offering a salary of up to £65K working Monday to Friday.

The Role:

Leading daily warehouse activities

Maintaining high standards of inventory accuracy through cycle counts, audits and RCA of discrepancies

Serve as the primary operational contact for all 3PL partners across Europe and the USA

Monitor 3PL performance against SLA's, KPI's and contractual obligations, including fulfillment accuracy, on-time shipping and inventory integrity

Conduct regular reviews with each 3PL

Drive continuous improvement initiatives using Lean, Six Sigma, or similar methodologies.

Manage, coach, and develop warehouse staff to build a high‑performing team.

Foster a culture of accountability, safety, and continuous improvement.

Suitable Candidate

Experienced Operations Manager / Logistics Manager / Warehouse Manager

Experience of working within a fast paced manufacturing environment

Experience of managing 3PL providers

Solid understanding of fulfilment operations, inventory control and logistics processes

Strong knowledge of WMS/ERP systems - Ideally SAP

Excellent communication, negotiation, and stake holder management skills

Ability to lead develop and motivate teams