Lead Resource Manager (3751)

Lead Resource Manager (3751) - Kings Cross, East Side Offices

Get your career on track with a team where you can grow, belong and make an impact from day one.

About GTR

Greater Thameslink Railway (GTR) is the UK's largest rail operator, connecting millions of people through Southern, Thameslink, Great Northern and Gatwick Express services. Through our vision of Creating Great Journeys , we are committed to delivering safe, reliable and customer-focused travel, supporting local communities, and fostering a diverse, equitable and inclusive workplace where everyone feels valued and can thrive.

Career Development

At GTR, your career is a journey. We offer clear development pathways, progression opportunities and support to help you grow, whether you are starting out or taking the next step in your railway career.

Our Commitment to DEI

We are committed to building a diverse and inclusive workforce that reflects the communities we serve, creating a culture where everyone feels welcome, respected, safe and able to be themselves at work.

WhatYou'llDo

The Lead Driver Resource Manager (LDRM) is responsible for leading, managing and developing the resource management team. Successfully providing a safe, reliable and punctual train service in the most cost-effective way possible. Working with all relevant
stakeholders and departments, the LDRM takes opportunities wherever possible to drive positive customer outcomes through effective Driver resourcing.

How you'll make a difference:

• Lead, develop and influence your team to consistently deliver the highest levels of performance in all resource management activities.
• Lead the operational delivery of GTR's train service on a duty shift basis for those depots under your control, minimising the negative performance impact at those depots during normal working and during disruption through co-ordination of available and competent colleagues.
• A people-focused manager driving improved employee engagement and performance results, meeting the expectations of both internal and external customers.
• Implementation of relevant GTR standards & policies.
• Ensure driver attendance, performance and behaviours are managed consistently and appropriately.

WhatYou'llBring

• Knowledge of rules, instructions and Railway Group and Company standards as relevant to the role.
• Ability to investigate delays and incidents with the objective of identifying immediate, basic and underlying causes, and able to make meaningful recommendations to prevent re-occurrence.
• Thorough knowledge of conditions of service applicable to Drivers
• Thorough knowledge of specific GTR geography and train services
• Understanding of traincrew resourcing principles

What We Can Offer You

At GTR, we are committed to supporting our colleagues both professionally and personally. In return for your skills and dedication, we offer a competitive benefits package including:

• Final salary pension
• 25 days holiday plus bank holidays
• Healthcare
• Free travel on GTR and sister groups for you and your family
• 75% off travel on other train operating companies for you, and leisure for your family
• Discounted Oyster Card
• Family-friendly policies, including maternity, paternity, adoption, and shared parental leave
• Access to StarHub our employee benefits platform offering discounts with a wide range of retailers and services
• Career development and progression opportunities across the UK's largest rail networks
• The opportunity to make a real difference to millions of customer journeys every year.

We will keep candidates informed throughout the process and aim to complete hiring decisions in a timely manner. Due to the high volume of applications we receive, we are unfortunately unable to provide individual feedback at the application stage. Please refer to the Recruitment Process and Timelines' document attached to this role.

How to Apply

Please complete the application form and submit your CV.

We look forward to hearing from you and exploring whether GTR could be your next career step.

Please note that we reserve the right to close this vacancy earlier than the advertised closing date if we receive a high volume of suitable applications.

In-person interviews taking place:

w/c 22 November

w/c 06 December

Documents

• Lead DRM 4TOC letterhead 2026.pdf (272.89 KB)
• Recruitment Process and Timelines 4TOC.pdf (195.97 KB)