Core Applications Manager (Insurance)

Core Applications Manager (Insurance) London (Hybrid 3 days a week onsite) Salary up to £80,000 pa + benefits Benefits include 10% pension, private medical, annual bonus A leading international specialty insurer is seeking a strategic and operational Core Applications Manager. Reporting to the Head of Core Applications, you will drive partner value, foster cross-functional IT alignment, and help spearhead a major business relationship transformation. Key Responsibilities: Application Service Management: Oversee a critical software suite spanning policy administration, claims, and document management systems. Vendor & Offshore Management: Maximize quality and value across major global tech partners and offshore managed service providers. Stakeholder Engagement: Collaborate with Line of Business Engineering Leads to manage incidents, track bugs, and optimise delivery workflows. Incident Escalation: Coordinate the evaluation and resolution of high-impact (P1/P2) platform and system issues. Governance Frameworks: Deliver services aligned with ITIL processes, SDLC, and modern Agile project management methodologies. Skills and experience: Experience within similar Applications Management role, from within the insurance industry (preferably Specialty / London Markets) Knowledge of core insurance applications (Guidewire, Newgen, Vertafore, Verisk, etc) Excellent stakeholder management skills with the ability to bridge the gap between technical teams and commercial business leads. Strong service management experience with vendors, both on and off shore ServiceNow and AzureDevOps experience an advantage for incident resolution / recording / identification ITSM service management framework / ITIL / SDLC / Agile Contact David Southwood - CPS Group UK By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)