Technical Account Manager

Monday to Thursday: 8 to 5, Friday: 8 to 4

Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.
Are you a Food Scientist or Dairy Technologist looking to step out of the lab and into a lucrative, customer-facing commercial career? Dairygold is looking for a Technical Account Manager to combine scientific expertise with commercial flair, acting as the main technical partner for our major clients.
Purpose of the role: To act as a trusted technical partner to customers by demonstrating how Dairygold products perform in their applications, offering clear solutions that support customer innovation and growth. Provides hands-on technical support throughout the development and trial process, ensuring successful delivery of customer projects and seamless introduction of new products into manufacturing.
Key activities will include: Commercial Partnership: Act as the primary technical partner for customer Procurement and NPD teams, leading discussions to secure new business and project wins
Work closely with customers to understand their goals, category pressures, and product performance requirements & offer clear guidance on product suitability and functionality
Analyse application and trial data to deliver clear monthly insights & maintain accurate, accessible records of all samples and trials
Lead commercially driven factory trials that directly support customer strategies
Evaluate trial output with a customer-first commercially minded approach
Actively share category insights, market signals and emerging opportunities
Continuously develop strong technical and commercial capability & work collaboratively with customer NPD and Procurement teams
Build effective cross-functional ways of working that accelerate customer projects
Who are we looking for? A commercially minded individual who enjoys building relationships, presenting to clients, and influencing sales through technical expertise.
Experience in a Dairy manufacturing environment (eg pasteurisation, homogenisation, incubation, cooling, cheese composition)
Understanding of NPD project lifecycle
Educated to Degree level or equivalent experience in Dairy science, protein chemistry, functional ingredients or fermented products
Experience conducting product trials and analysing performance
Strong understanding of how to translate scientific principles into customer solutions
Works effectively both independently and within cross-functional teams. Demonstrates flexibility, supports colleagues, and maintains high standards of professionalism. xwzovoh Takes pride in work, adapts to changing priorities, and helps drive collective success
The position offers an attractive basic salary, performance bonus and contributory pension scheme . If you are a proactive, organised and an enthusiastic team player then look no further.