Pensions Officer - Human Resources

About RipplingRippling is the first way for businesses to manage all of their HR & IT—payroll, benefits, computers, apps, and more—in one unified workforce platform.By connecting every business system to one source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes. With Rippling, you can just click a button and set up a new employees' payroll, health insurance, work computer, and third-party apps—like Slack, Zoom, and Office 365—all within 90 seconds.An Employer of Record (EOR) is a service provider that allows companies to legally hire and work with employees in foreign countries without establishing their own legal entity in that country. This is made possible through a legal arrangement where the EOR establishes its own legal entity in the country and hires employees on behalf of the client company. This arrangement offers a viable solution for companies that wish to expand their global reach without investing in setting up a legal entity in every country where they operate.About the RoleAs a Regional HR Advisor, you will play a pivotal role in supporting our Employer of Record service, helping companies hire and manage employees globally. You will guide clients through the employee lifecycle—from onboarding to offboarding—while addressing employee relations, claims, and compliance challenges.Additionally, you'll collaborate with cross-functional teams to refine workflows for hiring, onboarding, and transitions, ensuring Rippling delivers a seamless, technology-driven HR solution.What you will doEmployee Relations and Risk Mitigation: Handle complex employee relations issues, including leave management, terminations, and other matters posing regulatory risks.Client- and Employee-Focused Support: help center articles, HR policies, etc.), and ensure the delivery of accurate, efficient HR services.Knowledge Transfer and Training: Train and coach internal HR Advisors on country-specific requirements to ensure continuity and compliance.Design scalable, efficient processes that enhance the professionalization and delivery of HR services.Policy and Procedure Development: Draft and implement compliance-driven policies and detailed standard operating procedures (SOPs) for leave management, performance management, investigations, claims, terminations, unemployment benefits, workers' compensation, and grievance investigations.POA: Serve as the designated Power of Attorney (POA) for the legal entity/entities they support, with responsibilities including signing employee documentation and ensuring compliance with local employment regulations.What you will need5+ years of HR Advisory, consulting, or internal HR experience covering employment and labor law matters in a fast-paced organization, across the Northern Europe region (United Kingdom, Ireland, Netherlands)Deep knowledge of local labor laws, employment regulations, and cultural nuances in the United Kingdom and Ireland. Knowledge of Netherlands employment law is a plus but not requiredExpertise in managing employee claims related to unemployment benefits, disability/leave benefits, workers' compensation, and grievances.Capable of answering questions regarding pay statements and payroll basics, including tax withholdings and earnings breakdowns, and conducting simple pay-related calculations.Strong project management and organizational skills, with exceptional attention to detail and time management.Professional working proficiency in English; any additional European language is a plus Experience with benefits and pension administration is a plus.Experience providing HR support or managing HR processes across multiple countries is highly desirable.We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.