IT Engineer

Your new company This is a large, established multi‑academy trust operating across multiple regions, serving a diverse range of primary and secondary schools, now consisting of around 40 academies. The trust is values‑led, with a strong commitment to inclusion, collaboration and community impact, and has a track record of sustainable growth and educational improvement. The trust operates a centralised model, providing strategic leadership and shared services while empowering schools to focus on high‑quality teaching and learning. Digital systems and IT services play a critical role in enabling this model, supporting curriculum delivery, safeguarding, compliance, and operational efficiency at scale. With significant pupil numbers, a broad geographic footprint and a mature governance structure, the trust places increasing emphasis on robust infrastructure, cyber security, and forward‑looking digital strategy to support both current operations and future development. Your new role Reporting to the Regional IT Manager, they are looking to appoint an IT Engineer to join their established team at their Walkden site, providing a high level of IT support to end users. Working as part of the central IT team, you will help maintain a secure, reliable and scalable cloud environment that supports teaching, learning and business operations across the Trust. Key responsibilities include: Supporting the day-to-day operation of cloud platforms (primarily Microsoft 365 and Azure) Assisting with user management, identity and access, security controls and device integration Monitoring system performance and responding to incidents and service requests Supporting academies with cloud-related queries and technical issues Contributing to projects, upgrades and the ongoing development of Trust-wide cloud services Maintaining clear documentation and adhering to security and governance standardsThis is an exciting opportunity for an experienced IT Technician or IT Engineer to work for a forward-thinking organisation where there will be further opportunities for growth and development. What you'll need to succeed In order to be successful in securing this position, you will ideally have experience providing IT support in an educational setting, whether this be working for a school or college, or working for a managed service provider supporting the sector. You will have a passion for providing a high level of IT service, working face to face with end users and promoting the use of technology in the classroom. Excellent communication and relationship building skills are required, as well as a proactive approach to IT support. What you'll get in return In return, you will be joining a well-established central IT team where you will be fully supported upon joining the trust, and where you will also have access to further development and training. You will receive a competitive salary of between £31,000 and £32,000 and receive the trust's generous benefits package, which will include a local government pension scheme, 31 days holiday (plus bank) and various lifestyle and retail discounts and benefits. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)