Operations

Angove Partners is seeking a motivated Operations professional to join our London team. This is an exciting opportunity for a well-organised and efficient individual to play a pivotal role in ensuring the smooth running of our office operations.

We are seeking a highly organised, self-motivated professional with exceptional attention to detail. This position encompasses a diverse range of responsibilities, from supporting day-to-day office functions to fostering a positive and inclusive workplace culture. The ideal candidate will be passionate about enhancing the employee experience and adept at managing multiple priorities in a fast-paced environment. This role requires on-site presence five days a week.

Responsibilities

• Ensure the smooth and efficient day-to-day operations of the London office.
• Oversee administrative, operational, and logistical functions to support business goals.
• Handle phone calls, emails, and general enquiries from clients and vendors.
• Build and maintain strong relationships with all stakeholders, working closely with the leadership team to manage various operational processes.
• Lead office space improvements, fostering a productive and inspiring work environment.
• Organise meetings and events, including room bookings.
• Monitor office expenses and budgets, maintaining accurate records.
• Serve as the primary point of contact for escalations related to business tools and software.
• Coordinate the procurement of office supplies, including stationery, equipment, and kitchen provisions such as food and beverages.
• Foster a positive and inclusive office culture through team-building activities, celebrations, and employee appreciation events.
• Implement creative and effective incentive programmes to motivate, recognise, and reward employee performance.
• Lead by example, demonstrating enthusiasm, positivity, and a commitment to fostering a supportive and rewarding work environment.
• Evaluate the effectiveness of culture-building initiatives and incentive programmes through feedback and key metrics, making adjustments as needed.
• Act as a champion for diversity, equity, and inclusion initiatives, ensuring all employees feel valued, respected, and supported.
• Develop and implement strategies to enhance the overall employee experience at Angove Partners.

Requirements

• Experience in an Operations role within a recruitment agency, sales, or a similar environment (preferred).
• Experience in building and delivering administrative processes in a similar-sized business (preferred).
• Excellent organisational skills. Ability to manage multiple tasks simultaneously, prioritise effectively, and maintain an organised office environment.
• An adaptable and resilient approach while balancing multiple projects.
• Exceptional attention to detail.
• Strong interpersonal and communication skills.
• Ability to prioritise and manage multiple tasks and deadlines.
• A curious mindset with exceptional problem-solving skills.
• A humble and empathetic team player willing to roll up their sleeves, take initiative, and get involved.
• A credible influencer, capable of engaging stakeholders at all levels.
• Proficiency in MS Office and confidence in using IT systems/software.
• Strong commercial awareness and business acumen.