Pensions Quality Assurance Analyst

This is an excellent opportunity for an experienced Defined Benefit Pensions professional who enjoys analysing complex work, identifying trends and risks, and driving continuous improvement across Pensions administration operations.

Working closely with administration, technical, and data teams, you will play a key role in ensuring the highest standards of quality, accuracy, compliance, and customer outcomes.

The Role

You will provide independent, risk-based assurance across a broad range of pensions administration activities, helping to identify opportunities for improvement while supporting a positive and collaborative quality culture.

Key responsibilities include:

• Conducting quality assurance reviews across Defined Benefit Pensions administration activities
• Reviewing calculations, member records, processes, controls, and administration work
• Providing oversight on complex cases, remediation projects, and new business implementations
• Identifying trends, root causes, and systemic risks through detailed analysis
• Producing clear reports and practical recommendations for improvement
• Supporting data quality initiatives and regulatory change projects
• Collaborating with administration, technical, and operational teams to embed best practice
• Contributing to governance, compliance, and continuous improvement initiatives