QA Customer Service & Sales Administrator

Are you an organised Administrator with excellent attention to detail and a passion for delivering great customer service?

We are recruiting on behalf of a successful and growing business seeking a proactive Administrator to join their Quality Assurance team. This is a varied role combining administration, customer service, order processing and coordination duties, making it ideal for someone who enjoys working in a busy office environment and managing multiple priorities.

The Role

As an Administrator, you will play a key role in ensuring the smooth running of departmental operations through accurate record keeping, customer support and effective coordination of equipment, orders and documentation.

You will be responsible for maintaining accurate records, supporting customers with enquiries, processing orders and quotations, and coordinating collections and deliveries.

Key Responsibilities



Administration & Order Processing

• Maintain and update documentation and departmental records
• Log and track incoming equipment for calibration
• Maintain the QA Order Book and customer order records
• Prepare and issue quotations, following up outstanding quotes
• Raise and manage sales orders and purchase orders
• Set up and maintain customer accounts
• Process customer payments securely via card payments

Customer Service

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