UX / Product Design Lead (VP)

Job ID: 98695804800Posted: 2026-08-03Location: Belfast, Northern Ireland, United KingdomCategory: Technology, Digital Design Engineering, ProfessionalCompany: CitiDiscover your future at CitiWorking at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.Job OverviewEngineer the future of global finance. At Citi, our Tech team doesn’t just support finance – we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech.Great employee experiences don't happen by accident — they're designed. At Citi, we believe that the tools people use every day at work should be just as intuitive, seamless, and delightful as the best consumer apps out there.Our UX team is on a mission to transform our Human Resources apps and systems — from onboarding and benefits to performance and beyond — turning friction into flow and complexity into clarity.If you're passionate about putting people first, obsessed with crafting digital experiences that genuinely make life easier, and excited by the idea that great design can elevate the everyday moments of someone's working world, then this is the role for you.The RoleAs a UX / Product Design Lead you'll take ownership of design quality and craft across your product area, setting the standard for what great design looks like at Citi. Building on all the skills of a Senior UX Designer, you'll take on broader responsibility for the quality of the end-to-end experience, guiding and developing other designers, and contributing to the definition and evolution of reusable patterns and standards that raise the bar across the team.ResponsibilitiesWork closely with research, senior stakeholders, product managers and engineering teams to brainstorm and co-create ideas, approaches, and solutionsCreate and oversee wireframes, prototypes, and high-fidelity designs using Figma, along with our established Design SystemEnsure that designs follow best practices and use research & testing to inform and validateTake accountability for the overall quality of the user experience across your product area, proactively identifying gaps and driving improvementsAct as a design guardian – reviewing other designers' work, providing constructive critique, and ensuring a consistently high standard of design is maintained across the teamDefine, document, and champion reusable design patterns and components, contributing to the evolution of our Design System and shared design languageGuide and mentor other UX Designers, helping them develop their craft, build confidence, and grow their careersConfidently challenge the status quo at a senior level, encouraging product and engineering partners to address root causes and put user needs firstApply a positive and constructive attitude when giving and receiving all feedbackDeliver high-quality design assets to the engineering team, along with clear guidance to ensure all aspects of the designs are fully understoodProvide ongoing support to engineering, with regular UX review checkpoints to ensure quality and that the system is being built as designedKeep up to date with the latest UX practices, innovations, and tools – including AI-enabled design approaches – and proactively share learnings with the teamEnsure all designs comply with ADA/WCAG standards for accessibilityDeliver on time, identifying and managing risks to ensure timelines are met, and escalating where neededLead by example, supporting, training and developing junior and mid-level members of the teamModerate conflicts between colleagues and/or stakeholders, guiding to constructive resolutionTake a leading role in the wider UX community, helping to define our standards and practicesRequired Skills, Experience and CompetenciesSignificant industry experience in UX Design, with a track record of leading design quality across teams or productsStrong attention to detail, analytical skills and problem-solvingDemonstrable experience delivering complex, enterprise-scale or consumer design at a senior levelCreative flair and a highly developed eye for design quality and consistencyExcellent written and oral communication skills, including the ability to articulate design decisions clearly to senior stakeholdersOutstanding skills in professional design tools, such as: Figma, Sketch, AdobeXD, InVisionSignificant experience working with, contributing to, and helping define Design Systems and pattern librariesProven ability to guide and develop other designers, including through structured critique and mentorshipProven ability to leverage AI-enabled design tools and workflows strategically – including generative design, AI-assisted prototyping, and intelligent design systems – with the experience and judgment to guide teams in adopting these approaches responsibly and effectivelyBachelor's DegreeDesirable Skills, Experience and CompetenciesExperience in e-commerce/Internet/mobile spaceExperience with agile methodologyFinancial services industry and commercial banking experienceExperience defining or contributing to experience principles or design visionMaster's degreeWhat we’ll provide youBy joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:27 days annual leave (plus bank holidays)A discretional annual performance related bonusPrivate Medical Care & Life InsuranceEmployee Assistance ProgramPension PlanPaid Parental LeaveSpecial discounts for employees, family, and friendsAccess to an array of learning and development resourcesVisit our Global Benefits page to learn more.Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.#LI-MR7------------------------------------------------------Job Family Group: Technology------------------------------------------------------Job Family:Digital Design Engineering------------------------------------------------------Time Type:Full time------------------------------------------------------Most Relevant Skills Please see the requirements listed above.------------------------------------------------------Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.View Citi’s EEO Policy Statement and the Know Your Rights poster.