AI Delivery Tech Lead — Enterprise CCaaS & GenAI
About the role
Accenture Song is seeking an AI Delivery Tech Lead to design and deliver enterprise-scale AI-powered customer experience platforms across UK offices in London, Manchester and Edinburgh.
You will lead hands-on CCaaS/AI design, guide multi-agent pipelines, and work with clients to translate complex tech into practical delivery, governance and scalable architectures.
Join a global team focused on innovation, growth and responsible AI practices.
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