Customer Service Advisor

Customer Service Advisor (Known internally as a Senior Property Services Advisor) Beeston, NG9 1LA - £29,025 - £30,553 - 37.5 hours, Monday to Friday Fixed-term contract (6 months) commencing 5 October 2025 Free parking available (subject to availability) The office is conveniently located just a 10-minute walk from Beeston Train Station. Are you passionate about delivering excellent customer service and solving problems? Join our Customer Contact Team and play a key role in supporting customers with property repair and maintenance enquiries. As a Senior Customer Service Advisor, you'll work in a fast-paced environment, handling customer enquiries across multiple channels and ensuring issues are resolved efficiently and professionally. Why Join Us? * Competitive salary and benefits package * Full training and ongoing development * Supportive and inclusive team environment * Opportunity to make a real difference to customers * Hybrid working available once fully trained (on applicable shifts) What We're Looking For * Excellent communication and problem-solving skills * A positive, customer-focused attitude * Ability to thrive in a busy team environment * Previous customer service experience is desirable but not essential You'll be required to work between 8am and 6pm, Monday to Friday, on a rotating shift basis. Once fully trained, you'll have the flexibility to work remotely when on a 10am to 6pm shift. Ready to take the next step in your career? We'd love to hear from you. Apply today