Service Management Support - Swindon

Service Management Support - Join a Professional & Supportive Team Location: Swindon (Royal Wootton Bassett) Contract: Temporary to Permanent Pay Rate: £12.78 per hour Working Hours: Monday to Friday, between 08:00 - 17:00 (shift to be confirmed) About the Opportunity Are you an organised, customer-focused professional looking to grow your career in a fast-paced office environment? We're seeking a motivated and detail-oriented Service Management Support professional to join a dynamic and collaborative team. This is an excellent opportunity for someone with a customer service or administrative background who thrives on delivering high-quality support and building strong working relationships. If you enjoy working in a structured, professional environment where your contributions truly make a difference, this role is for you. What You'll Be Doing In this varied and rewarding role, you'll play a key part in keeping operations running smoothly. Responsibilities include: Delivering clear, professional communication with internal teams and stakeholders Supporting service management processes to ensure efficiency and consistency Processing documentation accurately and within deadlines Mapping and improving workflows to enhance operational performance Building strong, collaborative relationships across departments Managing multiple priorities in a structured and organised way What We're Looking For We're keen to hear from candidates who are professional, reliable, and take pride in their work. Ideally, you will have: At least 3 years' experience in administration, document processing, or a similar office-based role. Strong IT skills (Microsoft Word, Excel, databases, email, and web systems) Excellent communication skills with a confident and professional approach A strong attention to detail and the ability to stay organised under pressure Experience in process mapping or workflow improvement (desirable) Why Join? Opportunity to transition from temporary to permanent employment Work in a professional, supportive office environment Develop valuable experience in service management and operations Be part of a team that values collaboration, quality, and continuous improvement Ready to Take the Next Step? If you're looking to build your career in a professional office setting and bring your customer service and organisational skills to a role where they're truly valued, we'd love to hear from you. Apply today by sending your CV and a short cover letter outlining your experience Or call (phone number removed) for more information Diversity & Inclusion Office Angels is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment where everyone can thrive. If you require reasonable adjustments at any stage of the recruitment process, please let us know-we're here to help. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website