Consulting Director - Life & Pensions Insurance

Director – Consulting – Life & Pensions Insurance

Role Overview

We are seeking an experienced and commercially minded Director of Life & Pensions Consulting to help grow and scale our consulting capability across the UK and Ireland. This role is ideal for an ambitious consulting leader with deep expertise in Life & Pensions and a strong track record of delivering business and technology transformation. As a senior member of the consulting leadership team, you will help lead our Insurance consulting agenda while contributing to the growth and development of the wider Insurance Consulting practice.

You will work closely with clients to shape and deliver business and technology transformation programmes. You will also help expand our market presence, strengthen client relationships, develop industry propositions, and support the continued growth of the consulting team. This is a T‑shaped leadership role, combining deep insurance sector expertise with broad consulting capabilities and collaboration across the wider Consulting practice. This is a highly client‑facing and delivery‑oriented leadership role. The successful candidate will be expected to maintain a significant level of personal utilisation through active participation in consulting engagements, executive advisory roles, and transformation programmes. The role carries an expected utilisation target of 60–70%, balancing client delivery responsibilities with account growth, proposition development, and practice leadership activities.

What you’ll be doing

Client Development & Account Growth

• Building trusted relationships with senior stakeholders across clients and prospects.
• Developing a deep understanding of client priorities, transformation agendas, and strategic objectives.
• Acting as a recognised Life & Pensions subject matter leader, bringing insight into market trends, regulatory developments, emerging technologies, and industry challenges.
• Identifying opportunities to extend and expand consulting engagements into broader transformation programmes and long‑term client partnerships.
• Supporting growth across priority and target accounts through a combination of delivery excellence, executive relationship development, and opportunity identification.
• Contributing to proposals, bids, strategic pursuits, account planning, and opportunity shaping.
• Developing go‑to‑market propositions aligned to industry priorities and client needs.
• Collaborating with account, sector, and consulting leaders to maximise growth opportunities across priority Insurance accounts.
• Supporting the continued development of NTT DATA's Insurance consulting capability through thought leadership, market engagement, and industry participation.

Consulting Delivery Leadership

• Maintain a personal utilisation target of above 60%, providing senior advisory, programme oversight, and subject matter expertise across client engagements while balancing business development, thought leadership, and practice leadership responsibilities.
• Actively contribute to the successful delivery of consulting engagements, bringing executive‑level guidance and Insurance sector expertise to clients and delivery teams.
• Provide executive sponsorship, governance, and strategic guidance across key consulting engagements and transformation programmes.
• Identify opportunities to extend and expand consulting engagements into broader transformation programmes and long‑term client partnerships.
• Champion delivery excellence, quality standards, and consulting best practices across the Insurance portfolio.
• Acting as a senior consulting leader for Life & Pensions within NTT DATA's Consulting practice, working in close collaboration with the Insurance sector team.
• Contributing to the growth and development of NTT DATA's wider Insurance Consulting capability across the UK&I market.
• Mentoring, coaching, and developing consultants across the practice.
• Supporting recruitment and helping build a collaborative, high‑performing consulting culture.
• Contributing to the development of consulting methods, assets, propositions, and best practices.
• Collaborating across consulting domains, industries, and service lines to bring the full breadth of NTT DATA capabilities to clients.
• Representing NTT DATA in client workshops, industry events, conferences, and executive discussions.

What you’ll bring

• Significant consulting and/or industry leadership experience within Life & Pensions.
• Deep understanding of Life Insurance, Protection, Retirement, Wealth & Savings, Workplace Pensions, Policy Administration and Adviser Distribution models.
• Strong understanding of pension modernisation, digital servicing, customer and adviser experience, core platform transformation, and regulatory change.
• Experience working with senior business and technology stakeholders, including C‑suite executives.
• Proven experience delivering large‑scale transformation programmes with measurable business outcomes.
• Experience contributing to consulting sales, account growth, proposition development, and strategic pursuits.
• Strong stakeholder management and executive communication skills.
• Collaborative leadership style with a passion for team development, coaching, and mentoring.
• Experience building high‑performing teams and contributing to consulting practice growth.
• Ability to balance client delivery, account growth, and practice leadership responsibilities effectively.
• Ability to operate effectively within a fast‑growing and entrepreneurial consulting environment.