Administrator – Wolverhampton Homeless Integrated Recovery Service (WHIRS)

Mission and values

The Good Shepherd supports disadvantaged people in Wolverhampton to end homelessness, recover, build independence and move out of poverty.

We provide food, practical help, one-to-one and group support, accommodation support, training and pathways into employment.

Our core values are hospitality, compassion, and respect. We recognise each person's dignity and potential for growth, and we deliver services in a person-centred way.

Role Summary

The Administrator will provide administrative and operational support to WHIRS, a partnership between Good Shepherd and Recovery Near You supporting people who are rough sleeping, recently housed or at risk of returning to rough sleeping.

The post holder will coordinate referrals, records, appointments, meetings, data, reporting, partner communication and service-user feedback to help ensure the project is organised, safe, responsive and able to evidence outcomes.

Main Duties

Service Management & Coordination

· Offer daily administrative assistance to the WHIRS diverse team and collaborating partners.

· Oversee referrals, scheduling, reviews, and follow-up tasks, ensuring precise record-keeping and proper information distribution.

· Uphold effective office systems, ...