Head of Risk & Compliance

We’re looking for an exceptional Head of Risk & Compliance to shape and lead the strategic direction of technical assurance, statutory compliance, engineering risk, and organisational resilience across a large-scale UK facilities management portfolio.

Reporting to the Technical Services Director, this is a high-impact leadership role where you’ll act as the senior technical authority, driving best-in-class compliance, governance, and operational resilience across complex, multi-site environments.

If you’re passionate about raising standards, influencing at senior level, and embedding a culture of excellence and continuous improvement — this is your opportunity to make real impact.

This is a hybrid role with travel across the UK, offering flexibility on location while providing exposure to a wide range of operational environments and stakeholders.

This role is offered on a fixed term basis for 12 Months.

What You’ll Be Responsible For

• Setting the strategic direction for technical risk, compliance, and assurance across the portfolio
• Leading robust governance and ensuring full statutory compliance across all technical services
• Acting as the senior advisor on engineering risk, compliance, and regulatory obligations
• Overseeing risk management, audits, and assurance programmes to drive continuous improvement
• Owning business continuity and resilience planning, including incident response frameworks
• Driving performance through KPIs, supplier oversight, and operational improvement plans
• Supporting mobilisation and transformation projects from a technical risk perspective
• Embedding a strong culture of technical excellence, compliance, and accountability

What We’re Looking For

We’re seeking a strategic leader with:

• Significant senior leadership experience in technical services, engineering compliance, or risk management within FM or the built environment
• Deep understanding of statutory compliance and engineering governance
• Proven experience managing compliance across multi-site, complex operations
• Strong experience handling operational risk and critical incidents
• Commercial awareness within technical FM contracts
• Exceptional stakeholder engagement and influencing capabilities
• A decisive, action-oriented mindset with the ability to operate in complex environments

Desirable Qualifications

• NEBOSH / IOSH
• IRM, MBCI / CBCI
• ISO 22301 Lead Implementer / Auditor
• Relevant engineering or technical qualifications

The Company

ISS is a global leader in workplace and facilities management, helping organisations create environments where people and businesses can thrive. We partner with clients across sectors—from healthcare to finance—to deliver smart, sustainable solutions that improve everyday experiences.

We’re proud to be an inclusive employer, committed to diversity, wellbeing, and supporting the Armed Forces community.

As a Disability Confident employer, we’re committed to making our recruitment process accessible. If you require any adjustments, please contact our Resourcing Team—we’ll be happy to support you.

Join ISS and be part of something bigger.