Customer Advisor - Checkouts

Overview

Shifts available Monday to Sunday, 7.00am – 10.00pm. Hourly rate £13.10. Part‑time, 18.75 hours per week on a permanent contract. Location: B&Q Merthyr‑Tydfil.
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Checkout Customer Advisor and you’ll be a big part of this.

What’s the job?

Become an expert advisor, inspiring and guiding customers through their home improvement projects. Key duties include sales, click & collect, setting up displays and ensuring the store looks great. While you’ll receive training across various areas, exceptional customer service at the tills remains your main focus.

• Sales
• Click & Collect
• Display setup
• Store appearance and customer experience

What We Need

Friendly, outgoing and enthusiastic about home improvement. Willing to help, eager to learn and open to using new technology. Able to work as part of a team and flexible to a rota that includes weekends, evenings and bank holidays.

• Strong customer service skills
• Teamwork and flexibility
• Basic sales aptitude
• Tech acceptance and quick learning

What’s in it for me?

We are committed to making B&Q diverse and inclusive. Access to networks that support our colleagues and allies. Comprehensive benefits include a competitive salary, award‑winning pension, ShareSave options, 6.6 weeks holiday, payroll giving, Employee Assistance Programme, shopping discounts, wellbeing benefits, generous breaks.

So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.