Resolution and Tribunal Officer

We are seeking an experienced Resolution and Tribunal Officer to support a busy SEND service team on a temporary agency basis. This role involves managing SEND appeal cases, coordinating mediations, and representing the Local Authority at tribunal hearings. Key Responsibilities * Manage and oversee appeals to the First-tier Tribunal, ensuring timely responses and compliance with statutory deadlines * Coordinate and facilitate mediation meetings to help resolve disputes where appropriate * Represent the Local Authority at tribunal hearings * Work closely with parents, carers, young people, legal representatives, advocates, and educational settings * Maintain accurate and up-to-date case records and documentation * Provide clear communication and professional stakeholder management throughout the process Role Details * Location: Ipswich IP1 * Directorate: Children and Young People * Hours: 37 hours per week * Contract Length: 18 May 2026 – 21 August 2026 * Working Pattern: Ideally 1 day per week in the office, however fully virtual working can be considered * IR35 Status: Inside IR35 * DBS: Enhanced DBS required About You The successful candidate will: * Have experience managing SEND tribunal and mediation cases * Possess strong knowledge of SEND legislation and tribunal procedures * Be confident representing a Local Authority in formal hearings * Have excellent organisational, communication, and record-keeping skills * Be able to manage complex caseloads and work collaboratively with multiple stakeholders This is an excellent opportunity for an experienced SEND professional looking for a flexible contract role within a supportive local authority environment