Dispenser

Job summaryYou will be working as part of a small and friendly Dispensary team, preparing and issuing medications safely, efficiently and accurately in accordance with Practice protocols. You will also deal with general enquiries and telephone calls from patients, GPs and other healthcare organisations regarding medication.The ideal candidate will be a caring and reliable team player who is able to work confidently both independently and as part of a team. You will need to have excellent attention to detail, good organisational skills and a commitment to providing a high standard of patient care.Main duties of the jobMain duties of the jobPreparing and dispensing medications accurately and efficientlyProcessing repeat medication requestsDealing with patient, GP and healthcare professional queries regarding prescriptionsWorking in accordance with Practice protocols and escalating any clinical or medication-related queries to the appropriate clinicianProviding flexible cover for annual leave and sickness when requiredAbout usYalding Surgery is a friendly, modern purpose-built dispensing GP practice serving a patient population of over 7,000. We dispense medication for over half of our patients.Our clinical team consists of 5 GPs, a paramedic, 2 Practice Nurses, 1 Health Care Assistant and an GPA. We have 3 full-time dispensary staff, supported by a large reception and administration team, including our Practice Manager and Operations Manager.We are a supportive team and are committed to providing a high standard of care to our patients.DetailsDate posted10 September 2026Pay schemeOtherSalary
Depending on experience
ContractPermanentWorking pattern

Full-time

Reference numberA Job locationsBenover RoadYaldingMaidstoneKentME18 6ESUnited KingdomJob descriptionJob responsibilitiesJOB DESCRIPTIONJob Title: Dispenser
Department: DispensaryDuties include, but are not limited to:Taking and processing requests for repeat medicationsPreparing prescriptions upon receipt of requestsCompleting VenaLink packs for community patients, including scripting, stock management and assembly.Receiving pharmaceutical deliveries twice daily and storing stock appropriately in accordance with manufacturers instructionsMaintaining appropriate stock levels to minimise patient owingsOpening the dispensary at the start of the day and closing it at the end of the dayHanding out prescriptions at the counter and taking payment where applicableResponding to patient queries regarding prescriptionsActing as a chaperone during doctor consultations when requiredSafely disposing of patient-returned medicationsAssisting with stock checks and date checkingMaintaining the cold chainHandling controlled drugs and maintaining accurate records in the designated folderChecking patient exemption statements are accurate and up to dateEnsuring the dispensary area is kept clean, tidy, and that equipment is properly maintainedUsing computer systems to keep records up to dateProcessing medication requests in accordance with Practice protocols and escalating any queries or concerns to the appropriate clinician.Assisting, where possible, in meeting targets relating to dispensing doctor schemesProviding cover for staff annual leave and sicknessSourcing stock items classified as special itemsAttempting to source out-of-stock products from alternative suppliersReturning over-ordered or incorrectly ordered items to suppliers
Job description
Job responsibilitiesJOB DESCRIPTIONJob Title: Dispenser
Department: DispensaryDuties include, but are not limited to:Taking and processing requests for repeat medicationsPreparing prescriptions upon receipt of requestsCompleting VenaLink packs for community patients, including scripting, stock management and assembly.Receiving pharmaceutical deliveries twice daily and storing stock appropriately in accordance with manufacturers instructionsMaintaining appropriate stock levels to minimise patient owingsOpening the dispensary at the start of the day and closing it at the end of the dayHanding out prescriptions at the counter and taking payment where applicableResponding to patient queries regarding prescriptionsActing as a chaperone during doctor consultations when requiredSafely disposing of patient-returned medicationsAssisting with stock checks and date checkingMaintaining the cold chainHandling controlled drugs and maintaining accurate records in the designated folderChecking patient exemption statements are accurate and up to dateEnsuring the dispensary area is kept clean, tidy, and that equipment is properly maintainedUsing computer systems to keep records up to dateProcessing medication requests in accordance with Practice protocols and escalating any queries or concerns to the appropriate clinician.Assisting, where possible, in meeting targets relating to dispensing doctor schemesProviding cover for staff annual leave and sicknessSourcing stock items classified as special itemsAttempting to source out-of-stock products from alternative suppliersReturning over-ordered or incorrectly ordered items to suppliersPerson Specification
Experience
EssentialGood attention to detail and accuracyGood communication and interpersonal skillsAbility to work effectively as part of a teamAbility to work independently when requiredGood organisational skillsBasic computer skillsCommitment to patient confidentialityDesirableExperience working in a GP practice
Qualifications
EssentialLevel 2 qualification in Dispensing/Pharmacy Services
Person Specification

Experience
EssentialGood attention to detail and accuracyGood communication and interpersonal skillsAbility to work effectively as part of a teamAbility to work independently when requiredGood organisational skillsBasic computer skillsCommitment to patient confidentialityDesirableExperience working in a GP practice
Qualifications
EssentialLevel 2 qualification in Dispensing/Pharmacy ServicesDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameYalding SurgeryAddressBenover RoadYaldingMaidstoneKentME18 6ESUnited KingdomEmployer's websiteEmployer detailsEmployer nameYalding SurgeryAddressBenover RoadYaldingMaidstoneKentME18 6ESUnited KingdomEmployer's website