Desktop Trade Support Engineer

Desktop Trade Support Engineer – Global Proprietary Trading FirmLocation: LondonCompensation: Exceptional Package + Performance BonusQuant Capital is partnered with one of the world’s most sophisticated proprietary trading firms as they expand their core engineering team in London. With over 30 years of consistent success, our client sits at the intersection of finance, data, and deep tech innovation—leveraging their own capital and advanced systems to trade across global markets, unconstrained by external pressures.This opportunity is ideal for an End-user Support or Trade Support Engineer who thrives in high-performance environments, understands the demands of a trading floor, and is excited by the pace and complexity of modern market infrastructure.The Opportunity:Joining a globally distributed team of expert technologists, you’ll provide mission-critical support to the London office while helping shape the user experience across the firm. This is not a reactive support role—it’s a proactive, engineering-led position with a strong focus on automation, systems optimisation, and continuous improvement.You’ll work directly with traders, quant researchers, and developers—deploying, managing, and innovating around the systems that power one of the most agile trading operations in the industry.Key Responsibilities:Delivering high-touch technical support to front-office and back-office users in a real-time, fast-paced trading environmentDeploying, configuring, and supporting complex trading platforms and custom applicationsCollaborating with global engineering teams to align tooling, infrastructure, and user strategyLeading hardware provisioning, workstation builds, and onboarding workflows for technical staffSupporting video conferencing and high-availability meeting infrastructureDriving automation across user provisioning, system configuration, and diagnostic workflowsEvaluating and introducing emerging technologies to enhance performance and reliabilityYour Background:Extensive experience supporting heterogeneous environments (Windows, macOS, Unix/Linux)Deep familiarity with trade floor technology and the demands of low-latency systemsExperience supporting or deploying trading and market data platformsScripting capabilities (PowerShell, Python, Bash or similar) to automate workflowsStrong problem-solving instinct and the ability to triage complex issues under time pressureHighly autonomous, intellectually curious, and able to manage competing priorities with composureDesirable (but not essential):Prior experience in proprietary trading, hedge funds, or market-making firmsWindows Server and Active Directory administrationExposure to Microsoft SCCM or similar enterprise toolsExperience designing or supporting scalable VDI/remote desktop environmentsThis role offers the chance to operate at the heart of a world-class trading environment—where engineering isn’t just a support function, but a strategic driver of innovation and performance.