Key Account Manager

Key Account Manager (UK Retail)

Location: Farnham, Surrey (Hybrid – regular travel to Greater London & Surrey HQ)

Salary: Up to £45,000 per annum + Up to 10% bonus

Hours: 37.5 hours per week/Monday–Friday

Submit your CV and any additional required information after you have read this description by clicking on the application button.

We’re looking for an ambitious and commercially driven Key Account Manager to join our growing team based in Farnham. This role will be responsible for managing and expanding retail partnerships across the Health and Pharmacy channels, operating at both national and regional levels, with a strong focus on Greater London.

You’ll play a key role in delivering profitable growth by building strong customer relationships, developing Joint Business Plans, and driving promotional and activation activity aligned with brand and commercial strategy.

Key Responsibilities;

• Work closely with the Head of Retail and internal cross-functional teams to deliver the retail and channel strategy across Health and Pharmacy accounts
• Translate strategic objectives into clear and actionable account plans to support category growth and commercial performance
• Lead the development, negotiation, and delivery of annual Joint Business Plans (JBPs) with key national and regional partners
• Identify and onboard new retail partners in line with channel strategy and geographic priorities
• Build strong commercial proposals and business cases to secure distribution and new listings
• Develop long-term relationships with key decision-makers across buying, commercial, and operational teams
• Act as the primary contact for your accounts, providing consistent, best-in-class account management
• Plan and execute promotional calendars and in-store activation programmes aligned to retailer and brand objectives
• Analyse promotional performance, sales data, and ROI to improve future activity and shopper engagement
• Deliver regular account reviews, forecasting, and performance reporting to both internal stakeholders and customers

About You You’ll be a confident account manager with strong commercial instincts, proven negotiation skills, and experience delivering retail growth.

Essential xwzovoh experience includes:

• Minimum 2+ years’ experience at Key Account Manager or National Account Manager level
• Proven success managing and growing national and/or regional retail accounts
• Strong experience developing and delivering Joint Business Plans (JBPs)
• Experience working with major UK health and pharmacy retailers
• Demonstrable capability in promotional planning and trade activation
• Strong analytical ability, using sales, market, and shopper data to drive insight-led decisions

How to Apply If you’re ready to take the next step in your retail account management career and want to play a key role in driving growth across the UK Health and Pharmacy market, we’d love to hear from you.