About the role
Chief Technology Officer (CTO)
Ecommerce | North West (Hybrid) | Competitive Salary + Bonus + Equity
Zachary Daniels is partnering with a fast-growing, digitally led ecommerce business in the North West to appoint its first Chief Technology Officer. This is a pivotal hire, joining the senior leadership team to shape the technology vision that will drive the next stage of growth.
The Opportunity
With strong brand recognition, a loyal customer base and ambitious expansion plans, the business is ready to take its technology capability to the next level. Reporting to the CEO, you'll own the full technology function: platform, data, infrastructure and engineering. You'll turn commercial ambition into a scalable, customer-first digital experience.
What You'll Be Doing
Setting and delivering a technology strategy aligned to the commercial roadmap, including international growth, new channels and margin improvement
Leading, building and inspiring a high-performing engineering, product and data team, blending in-house talent with trusted partners
Owning the ecommerce platform and wider tech stack, making the build/buy/re-platform calls that matter
Driving conversion, site performance and customer experience through data, experimentation and personalisation
Embedding AI and automation across the customer journey and back-office operations, from merchandising to fulfilment
Ensuring security, resilience and scalability, especially during peak trading
Acting as a trusted adviser to the board, translating technical complexity into clear commercial decisions
What We're Looking For
Senior technology leadership experience (CTO, Head of Technology, or Director of Engineering) within ecommerce, D2C or digital retail
A track record of scaling platforms and teams through periods of rapid growth
Hands-on credibility across modern ecommerce architecture, such as Shopify Plus, Salesforce Commerce Cloud, Magento/Adobe Commerce or headless/composable setups, plus cloud (AWS/Azure/GCP)
A commercially minded leader who measures success in revenue, conversion and customer outcomes, not just delivery
Experience managing third-party agencies and vendors alongside internal teams
The ability to operate at board level while staying close enough to the detail to make the right calls
Why Join?
A genuine seat at the top table, with real influence over the business's direction
The chance to build and shape a technology function rather than inherit one
Competitive base salary, performance bonus and equity participationBH37756
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