Senior Solutions Architect — SaaS Implementations
About the role
MaxContact is a fast-moving, customer-first tech company delivering AI-powered contact centre solutions. The Solutions Architect role leads new customer implementations from discovery to go-live, bridging customer needs with the MaxContact platform to drive measurable value from day one.
You will work directly with customers to map pains to platform features, produce designs for handoff to System Build, own testing and go-live, and ensure a smooth handover to Customer Success with strong
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