Customer Intelligence Analyst - Teddington

Customer Intelligence Analyst

Location: TeddingtonSalary: 52,223

What we offer

Alongside a competitive salary, we offer a great range of benefits including:

• Hybrid/flexible working
• Pension contribution doubled up to a maximum of 11.3%
• 29 days annual leave plus bank holidays
• Enhanced family leave
• Simply Health healthcare plan
• Generous annual wellbeing allowance

Who were looking for

Were looking for a Customer Intelligence Analyst to help us understand our customers and make better, evidence-based decisions. Youll work in our Innovation team alongside our Service Designer, bringing together qualitative and quantitative data to uncover customer needs, behaviours and experiences, and turning what you find into useful insight. That insight will help us shape future services and priorities, as well as improve how our services work today.

We're particularly interested in people who bring a user-centred mindset. You may have experience in customer insight, user research, behavioural research, design research or a related field. Youll enjoy working collaboratively, bringing different perspectives and evidence together to build a shared understanding of our customers.

When we're hiring, we look for people who connect with our KOSMIHC values:

• We know our stuff
• We make it happen
• We care

Feel a connection? If this sounds like you, click on apply now!

**We reserve the right to close the vacancy early if we receive a large number of responses. If it interests, you please apply ASAP to avoid disappointment**

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