Front Office Duty Manager — Guest Experience

Screened
City of Edinburgh, Scotland
Posted 5 days ago
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About the role

Mount Royal Hotel Edinburgh is seeking a proactive Duty Manager to lead the Front Office team and ensure exceptional guest experiences in a four-star city hotel. You will report to the Assistant Front Office Manager, supporting staff development and smooth operations across check-in/out, guest queries, and revenue-related tasks.

The role emphasizes guest engagement, safety compliance, and mentoring junior staff, with opportunities for career progression within a vibrant hospitality group.

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