Operations Coordinator

Join a fast‑growing, well‑established contractor specialising in drainage, plumbing, and property maintenance across the UK. The business is known for doing things properly, reliable service, strong teamwork, and a commitment to supporting both clients and engineers.

You’ll be part of a close-knit operations team where your work directly keeps engineers moving, clients informed, and the whole operation running smoothly.

This is a hands-on coordination role at the heart of a busy engineering and maintenance environment. You’ll be supporting field engineers, managing job bookings, ordering parts, updating clients, and keeping everything running on schedule.

It’s ideal for someone who thrives on organisation, pace, and problem‑solving.

 What You’ll Be Doing 
Job Booking & Progression - Book, rebook, and progress reactive and planned maintenance jobs
 
Job Updates - Add notes, completions, and details for drainage and plumbing works
 
Invoicing Approval - Approve completed jobs for invoicing
 Engineer Scheduling & Coordination
Daily Scheduling - Plan engineers’ workloads and manage diaries
 
Progress Monitoring - Adjust schedules as jobs change
 
Engineer Liaison - Coordinate access, parts, and site attendance
 Invoicing & Client Liaison
Raise Invoices once work is completed
 
Chase Quotes and approvals
 
Client Communication with property managers and clients
 Parts Ordering & Tracking
Order Materials from approved suppliers
 
Track Deliveries and update the team

Prepare Engineers with correct parts before site visits
 Systems & Admin
Use BigChange or similar job‑management software
 
Maintain accurate records and reports
 
Support management with updates and admin tasks

 Out-of-Hours Support
One evening per week handling urgent maintenance bookings

  What We’re Looking For
Property Maintenance Experience or repairs coordination background
 
Helpdesk or Scheduling Experience (non‑IT)
 
Comfortable in a fast-paced maintenance environment
 
Strong organisation and attention to detail
 
Confident communicator with engineers, suppliers, and clients
 
Proactive, reliable, and able to work independently

Not suitable for IT support backgrounds unless you have property maintenance or engineering coordination experience.

Why Join? You’ll be joining a company that values reliability, teamwork, and professional growth. They promote from within, support development, and give early joiners real opportunities to grow with the business.

You’ll work in a supportive operations team where your contribution genuinely matters every day