Housing Management Coordinator

About the role

Apply fast, check the full description by scrolling below to find out the full requirements for this role.
Pay £27,500 per annum pro rata, plus great benefits including Health Cash Plan

Home, a place where you belong
This is a great opportunity to join our team. As our Housing and Property Lead, youll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, youll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation!

What you'll do
Making sure that our customers properties are homes they can be proud of, youll support your customers by engaging and involving them in their tenancies.
Help our customers with housing benefit claims, making sure that these are received on their rent account.
Where there is a need, youll also issue and sign warning letters and notices which may lead to attending court.
Getting rooms ready for the next customers who needs our help and for maximum occupancy, youll turn around vacant or void rooms / bed spaces / properties within set timescales.
Ensuring we are health and safety compliant and that maintenance standards are met.

Why join us
This is more than a job, its a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UKs top Great Places to Work! We cant offer a CoS for this role.

You have
Experience in managing a housing caseload and handle landlord and housing management duties
Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.
Able to take on a lead role within the team, offering guidance and support to your colleagues
The ability to work on your own initiative, positively influencing people from all different backgrounds.
A can do positive attitude, youre proactive and well organised, and able to work on your initiative.
Confident working collaboratively with colleagues in other parts of the business as well as with external partners

The practical bits
Work pattern will be between 8.00am - 4.00pm Monday - Thursday
Based at our service in Sunderland,there is an expectation you offer housing management support across other services in the area if required
Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups,
Youll need an Enhanced DBS check done and we pay for that.

Stronger together
We do our best work when were ourselves. Thats why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! xwzovoh

Whats in it for you?
34 days leave, rising to 39 (including bank hols and a me day to use for whatever you fancy) 800+ discounts on shops, holidays, days out, tech and more
Instant pay access with Stream
Matching pension contribution (up to 7% and life insurance of 3x basic salary)
Top 20 in the UK for Wellbeing

Finally
For reasonable adjustments email . Roles can close early, so dont delay applying. If you cant see the Job Description at the top of this page, click APPLY to view it on our pages and find out more about us.