Receptionist

Job Ref: AM15411 Branch: Doubletree by Hilton Coventry Location: Doubletree by Hilton Coventry, Coventry Salary/Benefits: £12.71 Per Hour Contract type: Permanent Hours: Full Time Hours per week: 40 Posted date: 09/05/2026 Closing date: 11/06/2026

Before applying for this role, please read the following information about this opportunity found below.

We have an exciting opportunity for a Receptionist to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality , this is the job for you!
The Person:
Passionate and willingness to learn
Exceptional customer service - someone who can make our guests smile
A true team player
A competent level of IT proficiency
The ability to work under pressure
The Role:
As a receptionist, you will contribute to the cycle of the guest experience, providing excellent service from Check-In until Check-Out
Assist with guest queries in a timely and efficient manner
Demonstrate a knowledge of hotel room categories, room rate, packages and other general product knowledge
Maximise room occupancy and use up-selling techniques to promote hotel services and facilities
Ensuring a high level of compliance with hotel security, fire regulations and health and safety legislations
The Benefits:
Amazing discounts on food, drink and accommodation throughout the group
Huge opportunities for Learning, Development and Progression
Excellent rates for friends and family
Employee Assistance Program
Free use of the Leisure Club where applicable
Long Service Awards
Recognition Awards
Refer a Friend Bonus
Annual Social Events
Free Parking where applicable
Staff Meals on duty
Uniform provided
This Hotel is proudly managed by Klarent Hospitality.
We pride ourselves on Inspiring Leadership , Respect for our People , Commitment to Diversity & Inclusion and Encouraging Friendly Work Environments.
Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.
To find out more, visit in the heart of England, just off the M6, youll find our DoubleTree by Hilton Coventry hotel. Newly refurbished and welcoming, this modern hotel is a top choice for business travellers, convention attendees and families. Savor our signature, warm chocolate chip cookie and enjoy the various amenities designed for a comfortable stay.
Unwind in a spacious guest room with complimentary WiFi access, an LCD TV, tea and coffee making facilities and 24-hour room service. Upgrade to a deluxe room to enjoy extra perks including fluffy bathrobes, slippers, Nespresso coffee machine and a one-hour extended check out. Opt for a suite with more space, premium bathroom amenities, late check-out and mineral waters awaiting your arrival. Ask our friendly team about the accessible and connecting rooms.
Relax at our LivingWell Spa with a personalized beauty treatment, aqua class, steam or leisurely lap swim. Business meetings for all sizes are easy to plan and manage with our refreshed conference space for up to 600 guests and available on-site parking. Stop by The Larder Bar for your morning Starbucks coffee, a business lunch or a late night drink. Sit a while at our on-site restaurant, The Larder, serving British cuisine with a contemporary twist. xwzovoh Experience post-war charm enhanced with retro-styling of a country house pantry.