Customer Service Associate - Fulltime, Permanent

Customer Service Advisor Location:Belfast Start Date:Monday 20th July 2026 We require all new starters to be available with no holiday during the first six weeks of employment due to training requirements working full time hours. Coloplast is actively seeking dedicated individuals to join our dynamic team as Customer Service Advisors. As a Customer Service Advisor at Coloplast, you'll play a pivotal role in ensuring our customers receive exceptional service. From processing orders to addressing customer queries, your dedication will contribute to a seamless customer experience. Phone Excellence: Handle a high volume of incoming calls with precision and enthusiasm. Order Processing: Collaboration: Work closely with internal colleagues and departments to ensure top-notch service. Computer literate with strong administrative skills. Coloplast enables people with Chronic Conditions to live life to the full through its products and services. You will also receive Benefits Competitive Starting Salary: Performance Bonus Potential: Company-Related Bonus Potential: Earn up to 5% of your salary. Work/Life Balance: A hybrid working approach which involves coming to our Belfast office 2 days per week (Anchor Day Monday, second day of your choice). Comprehensive Benefits Package: Enjoy perks including 28 days annual leave, private healthcare, flexible benefits such as gym memberships, discount cards, and much more. Daytime Shifts: No late nights our telephone lines are open from 8:00am to 6:00pm. Rotational Saturdays: One in four Saturday mornings (9:00am 12:30pm) required, with time off in lieu for the hours contributed. Extensive Training Programme: Benefit from a comprehensive introductory training programme and ongoing professional development to support your career growth.