Customer Service Advisor

Customer Service Advisor REPORTING TO:

For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.
- Branch Manager MAIN PURPOSE OF ROLE:
- The Customer service adviser will communicate effectively with potential customers both in person and over the phone, in order to promote our company's products and services.

They must use their knowledge and skills to generate highly qualified leads and provide further information on the products or services.

The main objective for a customer service adviser would be to advertise our products and services and book an appointment for the consultants.

Customer service advisers are responsible for promoting products, services or campaigns by communicating with residents.

MAIN DUTIES:
- To effectively communicate and deliver an excellent customer experience to new customers To follow all the standard operating procedures.

Provide accurate, valid, and complete information by using the right methods/tools Advertise our products and services face to face to new customers Ensure high levels of customer satisfaction through an excellent sales service Ascertain customers needs and wants to a satisfactory standard Will also be expected to work in the field To Generate highly qualified leads.

KNOWLEDGE & SKILL:
- A basic understanding of customer service principles and practices Some previous experience in a customer service environment ESSENTIAL REQUIREMENTS:- Ability to communicate effectively with internal and external personnel Strong customer handling skills and active listening. xwzovoh

Ability to work on your own or in a team environment.

COMPETENCIES :
- Professional communication skills Adaptability Ability to work under pressure High energy level PERSONAL ABILITIES:
- Good Communication skills Ambition Time Management