Business Analysis Manager

Business Analysis Practice Lead

Up to £110,000 + Benefits | 2-Year Fixed Term Contract

South Bank, London (Hybrid, 4 days onsite / 1 day remote)

If your skills, experience, and qualifications match those in this job overview, do not delay your application.

We are partnering with a large, multi-site transport organisation operating across the UK and internationally. With thousands of employees and a significant frontline workforce, the business is undertaking a major transformation programme to standardise processes, systems and governance across its operating companies.

This is a unique opportunity for an experienced Business Analysis Practice Lead to establish and shape the Business Analysis function during a period of significant organisational change. The successful candidate will be responsible for building and leading a community of Business Analysts, defining best practice, introducing consistent standards and documentation, and embedding a professional BA capability across the organisation.

Working closely with senior stakeholders, programme leadership, technology teams and operational business units, you will play a pivotal role in defining how business analysis is delivered, ensuring a consistent approach to requirements gathering, process improvement, documentation and stakeholder engagement across multiple transformation initiatives.

This role combines strategic leadership with hands-on delivery and will suit someone who enjoys building capability, creating structure and driving maturity within complex operational environments.

Key Responsibilities:

• Establish and lead a Business Analysis practice, creating a clear vision, framework and roadmap for the function.
• Build and nurture a collaborative community of Business Analysts, driving capability development and knowledge sharing.
• Define and implement BA methodologies, standards, templates and documentation practices.
• Standardise business analysis processes and governance across programmes and business units.
• Line manage and mentor Business Analysts, supporting their professional development and performance.
• Partner with senior stakeholders to identify opportunities for process improvement and organisational efficiencies.
• Ensure business requirements, processes and solutions are aligned to strategic business objectives.
• Champion best practice business analysis across large-scale transformation and change programmes.

We are looking for:

• Significant experience leading or managing Business Analysis teams within large, complex organisations.
• Previous experience line managing, mentoring and developing Business Analysts.
• Proven track record of establishing or maturing a Business Analysis practice, capability or centre of excellence.
• Experience defining and embedding BA standards, governance, frameworks and documentation approaches.
• Strong stakeholder management skills, with the ability to influence and challenge at senior leadership level.
• Comfortable operating in ambiguous environments where processes, governance and ways of working are still evolving.
• Experience driving business process improvement and organisational change.
• Experience gained within operationally focused organisations such as transport, logistics, retail, hospitality, aviation or other frontline workforce environments. xwzovoh

To apply, please submit your CV. Shortlisted candidates will be contacted within 5 business days.